Application Support · Technology · Development

Mohmmad Alqallaf

Application Support Officer focused on banking technology, production support and reliable systems, with a broader background in software development, automation and research.

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Application SupportLinuxOracle SQLPythonSoftware DevelopmentFirebaseMachine LearningResearchCloud Application SupportLinuxOracle SQLPythonSoftware DevelopmentFirebaseMachine LearningResearchCloud

01 / About

A little about me.

I am an Application Support Officer at Kuwait International Bank (KIB), working in IT application support with a focus on banking systems, cards, production support and incident investigation.

My work involves supporting business-critical applications, investigating technical issues, automation, monitoring, working with Linux and Oracle SQL, and coordinating with internal teams and vendors. Beyond operations, I have experience in software development and academic research.

Application SupportBanking SystemsLinuxOracle SQLDevelopmentResearch

02 / Experience

Professional experience.

Current role

Application Support Officer

Kuwait International Bank (KIB)

Aug 2025 — Present

Provide application support for core banking and card management systems, helping maintain operational stability and reliable service availability.

Monitor ATM, POS and online-channel transactions, investigate technical issues, analyze system behavior and support timely incident resolution.

Coordinate with internal teams, business users and external vendors to troubleshoot production issues, support system changes and maintain system performance.

Production SupportCardsATM / POSLinuxOracle SQLIncident Investigation

03 / Education

Education.

American University of the Middle East (AUM)

BSc, Information Systems Technology

Sep 2023 — Jun 2025

GPA 3.79 / 4.00Award Best Capstone Project

American College of the Middle East (ACM)

Diploma, Information Technology

Jan 2021 — Jan 2023

GPA 3.98 / 4.00

04 / Certificates

Credentials.

Verified professional certificates and credentials.

Google · Credly verified

Google IT Support Professional Certificate

Professional credential covering core IT support, troubleshooting, networking, operating systems, system administration and security.

View credential ↗

05 / Publications

Research & publications.

Peer-reviewed work exploring practical uses of machine learning and deep learning, from identifying AI-generated images to forecasting temperature extremes across different climates.

Emerging Science Journal · 2026

Detecting Fake Images Generated by Artificial Intelligence Using Deep Learning Approach

This research investigates how reliably deep-learning models can distinguish AI-generated imagery from authentic images. Five CNN architectures were evaluated through a common training and validation pipeline, with DenseNet-121 and InceptionV3 reaching 98% accuracy and showing strong potential for content verification and multimedia forensics.

Deep LearningCNNAI Image Detection

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European Journal of Sustainable Development Research · 2026

Machine Learning Models for Predicting Daily Temperature Extremes

This study compares Ridge Regression, SVR, Decision Tree, Random Forest, KNN and Neural Networks for predicting daily temperature extremes using data from Kuwait and South Korea. The results highlight how model effectiveness changes by climate and dataset characteristics while also examining the trade-off between predictive performance, interpretability and computational cost.

Machine LearningWeatherPrediction

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06 / AI Lab

AI experiments & builds.

A hands-on lab for computer vision, deep learning and language-model work. Each entry opens into a dedicated page with the implementation, technical approach, repository results and an interactive visual explanation.